ALPENJUWEL's Terms and Conditions:

(1) This website (the "Site") and/or the services, including all related mobile applications (collectively: the "Services") and all offers and sales of products ("Products") through the Site, are owned and operated by Alpenjuwel by Christine Leitner-Roth (hereinafter also referred to as "we," "us," and "our"). These Terms and Conditions ("Terms") set forth the conditions under which visitors or users (collectively: "Users" or "you") may visit or use the Site and/or Services and purchase Products.

(2) By accessing or using the Services, you agree to and are bound by these Terms. If you do not agree to all the Terms, you may not access the Site or use the Services. Please read these Terms carefully before accessing our Site, using the Services, or purchasing Products. These Terms explain who we are, how we sell Products to you, how you can cancel a purchase agreement, and what you can do in case of problems.

(3) You represent that you are of legal age and have the legal authority, right, and freedom to enter into a binding agreement based on these Terms and to use the Services and purchase Products. If you are a minor, you need the consent of your parent or legal guardian to use the Services or purchase Products.

Purchase of Products

(1) The purchase of Products is subject to the Terms in effect at the time of purchase.

(2) When you purchase a Product: (i) you are responsible for reading the full item description before committing to buy, and (ii) placing an order on the Site (by completing a payment process via the "Place Order" button or a similar button) may constitute a legally binding contract for the purchase of the relevant Product unless otherwise stated in these Terms.

(3) You can select Products from our range by clicking the relevant button and adding them to your shopping cart. Our prices are listed on the Site. We reserve the right to change our prices at any time and to correct any unintended pricing errors. These changes do not affect the price of Products you have already purchased. During checkout, you will see an overview of all the Products in your cart, including key features of each Product, the total price, applicable VAT, and any shipping costs. On the payment page, you can review and, if necessary, modify, remove, or correct the Products and quantities. You can also identify and correct input errors using the editing function before placing your final binding order. All stated delivery times apply from receipt of your payment. By clicking the "Place Order" button, you are submitting a binding offer to purchase the listed Products at the specified price and shipping costs. To complete the order process via the "Place Order" button, you must first acknowledge these Terms as legally binding for your order by checking the appropriate box.

(4) We will then send you an email confirming receipt of your order, listing your order details, which you can print or save. Please note that this is an automatic notification confirming receipt of your order and does not constitute acceptance of your order.

(5) A legally binding purchase agreement is only concluded when we send you an acceptance declaration via email or dispatch the Products to you. We reserve the right not to accept your order. This does not apply in cases where we offer a payment method—and you choose this payment method—where the payment process is initiated immediately upon submission of your order (e.g., electronic transfer or real-time transfer via PayPal, Giropay, Paydirekt). In this case, the legally binding agreement is concluded when you initiate the order process as described above via the "Place Order" button.

(6) The purchase agreement can be concluded in German. After the contract is concluded, the contractual terms will be stored by us, and you will no longer have access to them.

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you or a third party other than the carrier, indicated by you, acquires physical possession of the goods.

To exercise your right of withdrawal, you must inform us:

ALPENJUWEL by Christine Leitner-Roth
Phone: 0664-2019388
Email: alpenjuwel.shop@gmx.at

of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax, or email). You may use the attached withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us at:

ALPENJUWEL by Christine Leitner-Roth
Oberdorfstraße 19
A-5302 Henndorf am Wallersee
Email: alpenjuwel.shop@gmx.at

without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods.

Exceptions to the Right of Withdrawal

The right of withdrawal expires in the case of contracts for the supply of digital content (including streaming, downloads, etc.) that is not supplied on a tangible medium (e.g., CD or DVD) if you have expressly consented to the commencement of the contract before the withdrawal period has expired and you have acknowledged that you will lose your right of withdrawal once the performance of the contract has begun.